How can institutions maintain standards and be fair in an increasingly linguistically diverse society?

Open lecture by Professor Celia Roberts, King’s College London.

Celia Roberts is a professor at King’s College London. Her research is concerned with language and ethnicity. Her publications cover patient-health professional communication, language and cultural practices in the workplace, English to speakers of other languages (ESOL) and institutional selection processes and their potential for indirect discrimination. In the last five years she has directed six government funded research projects on health communication, selection interviewing and ESOL.