Digital Labour and the flip side of social media

Digital Culture seminar eith Sarah T. Roberts (Western University) about commercial content moderation and digital labour.

The research project Uncertain Archives (Department of Arts and Cultural Studies) and the Digital Culture research network (Department of Arts and Cultural Studies) invites Sarah T. Roberts, Faculty of Information and Media Studies, Western University (Canada), to discuss digital labour and its attendant sociocultural, economic and ethical implications.

Sarah T. Roberts has done extensive research on the little-known but extremely widespread practice of commercial content moderation (CCM), i.e. workers and firms, who screen content on social media sites such as Facebook, Twitter, Youtube, OKCupid, Whispr etc.

She will offer us a rare insight into the invisible regulation of social media sites and the conditions of the CCM workers (among other things gained from her field work in the Philippines), who are dispersed globally, whose work is almost always done in secret for low wages by relatively low-status workers, and who review, day in and day out, often disturbing digital content.


  • 14:00 - 14:45 - Lecture by Sarah T. Roberts
  • 14:45 - 15:00 - Coffee break
  • 15:00 - 16:00 - Questions and plenary discussion